Fraser Wood

Privacy policy

Asking for your information

There are times when we may ask our clients for personal information such as your name, address, email address, occupation and other relevant specifics. This information assists us in offering products and services we think you’d like to hear about. If you prefer not to be contacted, please follow the unsubscribe instructions in the email, or contact Fraser Wood on 01248 351 586.

When you choose to give personal information to us, we will do our best to inform you how we will use the information.

When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.

Personal information privacy

Fraser Wood will take all appropriate steps to keep your personal information confidential, including limiting access to customer information databases, communicating this policy statement to all Fraser Wood employees and establishing and enforcing penalties for violating this statement. Additionally, Fraser Wood is registered under the Data Protection Act and adheres to all its provisions.

Fraser Wood will not sell, rent or give away customer information to other companies for use in selling others' products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our customer information. We will vigorously enforce all privacy agreements we have with other companies. However, when you receive services directly from a third party, such as a shipping company or internet service provider, your personal information is treated in accordance with that service provider's privacy policy even though you may have purchased the services through Fraser Wood.

We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.

We will proactively communicate with customers via email or other online delivery devices to provide offers and information we believe will be of interest. Customers who no longer wish to receive these communications should inform us and we will remove their names from our mailing lists. Fraser Wood will be judicious in the use of email and paper mail to communicate with customers, putting ourselves in the place of the recipients of our mail and treating our customers as we ourselves would like to be treated.

Notification of changes

If we decide to substantively change our privacy policy, we will post those changes to this privacy statement, the home page and other places we deem appropriate so our users are always aware of changes to the information we collect, how we use that information and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users by providing 30 days’ notice on this website.


Fraser Wood does not use ‘cookies’ to provide you with a service.

Fraser Wood does not use third-party ‘cookies’. This does not imply that a third-party service might not require a cookie, just that Fraser Wood does not use or access that information.

We do not and will not sell or distribute your personal information to anybody for any reason without your express written permission.